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I just answered this a bit ago. I need to make a one time…

Customer Question
I just answered this...

I just answered this a bit ago. I need to make a one time payment online for my landline phone which is:(###) ###-####plus I cannot remember my ID # or password. Can you help?

Technician's Assistant: When did you last reset your username and password?

I do not remember.

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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Answered in 12 minutes by:
9/17/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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