Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I seem to have "forgot" my password to log on to access SS…

Customer Question
I seem to have...

I seem to have "forgot" my password ***** log on to access SS and Medicare information

Technician's Assistant: What state are you in? It matters because laws vary by location.

NE

Technician's Assistant: Has anything been filed or reported?

No, I am just new to this and trying to get to know how to navigate the site etc. better.

Technician's Assistant: Anything else you want the lawyer to know before I connect you?

No, just how to log on (e.g., create new password ***** whatever)

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
9/17/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Customer reply replied 11 months ago
just now - but I have not been on the site for many weeks, and the password ***** wrote down may have been incomplete. Finally, I want to know if this email exchange is secure since it involves such important access information to extremely important data.
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

This is public and should not be used for secure data. We can go into a secure remote assistance If you want, it's extra on top of your current charges.

Ask Your Own Computer Question
Customer reply replied 11 months ago
No offense, but I don't know how I got connected to this. Usually on any site requiring username, password ***** there is a procedure for verifying identity and then changing password ***** whatever for free, and I gave out my visa # and will be charged $5 already from what I did (and I am not sure if I should have proceeded even that far). I will carry on my own but can you assure me that my visa # is absolutely secure and not at risk from what I have already done. I can afford the $5 I likely did not need to pay, and if I am charged for that, it is OK. It is long term security I am concerned about. Is all OK?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Our service is not $5 you have been charged more than this.

I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####for the full costs.

Once you're ready to continue let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I forgot my medicare password and can see no place to reset
I forgot my medicare password ***** can see no place to reset it. … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I forgot my passcode. How do I find that out. 10.3.3.
Checking my brain to remember what it (passcode is) … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
Can't seem to be able to log into my etried receiving the
Can't seem to be able to log into my etried receiving the access code on my Yahoo account, but Google did not recognize me as the account owner. Help!mail account. I have a new phone so I can't retrie… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
This is my Question. I have beat my head against the wall
This is my Question. I have beat my head against the wall to no avail. It all started with "Access Denied" or other errors are displayed when you access or work with files and folders in Windows. I gu… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Sunday I questioned how to get a password XXXXX it changed.
Sunday I questioned how to get a password XXXXX it changed. I was given .http://ow.ly/75P I''m ready to set up, but neded a… read more
Ankur Patel
Ankur Patel
Associate Degree
33 satisfied customers
How do I delete somebody elses I-tune account from my computer
How do I delete somebody else's I-tune account from my computer? I tried to sync my Ipod Nano to Itunes and lost eveything that was on my Ipod due to the other person's account being on my computer.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I cant get into my email because it thinks someone else has
I can't get into my email because it thinks someone else has used it-I HAVE A CELL PHONE BUT NO TEXTING. i have used gmail for at least 4 years and have important messages on it including medicare, ss… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cannot access my Medicare information. Each time I try I
I cannot access my Medicare information. Each time I try I get a message saying: "the server I am trying to access is busy or experiencing difficulties. Close the Web browser, open a new browser windo… read more
nehil.pra
nehil.pra
Bachelor's Degree
30 satisfied customers
Ok, is there a problem for hotmail.com and live.com users?
Ok, is there a problem for hotmail.com and live.com users? It's been days since I've been able to log in. I've triend 3 computers and they all come up with the same problem. My guess it has to do with… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Downloaded a Medicare online form. It went to WordPerfect
Downloaded a Medicare online form. It went to WordPerfect Lightening. However, when trying to open the file, the program asks for a Password. Never used Lightening before and cant remember WP ever ask… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Cant log in with my normal username and password have had
Can't log in with my normal username and password XXXXX had thisl problem for nearly 2 weeks???… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Joseph sent information, but I still cant access my email
Joseph sent information, but I still can't access my email because of password. I have had a hotmail and MS messenger account for three years. While installing a new Windows program, the hotmail & mes… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
new to gmail.... I set up an acct for my 90 yr old father... and
new to gmail.... I set up an acct for my 90 yr old father... and learned how to use it now I forgot how to teach him the part about how to get to the screen for log in ...the one with place to fill in… read more
Jonathan T Computer Pro
Jonathan T Computer Pro
Bachelor\u0027s Degree
92 satisfied customers
im haveing trouble with a couple of sites that im trying to
im haveing trouble with a couple of sites that im trying to access, before i upgraded to the new windows i had no problem accesing these sites now i get Warning: this server is requesting that your us… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
hello my payroll libailites does not ever zero out. i think
hello my payroll libailites does not ever zero out. i think it is the way my medicare and ss are set up in payroll items. i have the account payroll liabilies and expense account payroll liabilities? … read more
Mark Church
Mark Church
CEO
Associate Degree
122 satisfied customers
When putting my email address into Forgot your Password
When putting my email address into "Forgot your Password?" box, I get error message "Could not instantiate mail function" and no email is sent to me.… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
At my previous job I had my lap top connected to the server
At my previous job I had my lap top connected to the server at work and all my internet access was driven through this account. I am no longer working for this company and I do not have access, I am n… read more
3pop Technology
3pop Technology
Technology and Innovation Consultant
Military Trained w/+25 Years Experience
94 satisfied customers
I lost my superuser access. How do I recreate a new superuser
I lost my superuser access. How do I recreate a new superuser without reinstalling from the beginning?… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x