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How do I use my Scanner? I can't find the correct

Customer Question
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How do I use my Scanner? I can't find the correct application on my lap top visio

Technician's Assistant: Just to clarify, what's the make and model of your laptop, and what operating system are you running?

Can you shadow me?

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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9/17/2017
Tech Support Specialist: AnswersByEric, Computer Support Specialist replied 11 months ago
AnswersByEric
AnswersByEric, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,219
Experience: Over 10 yrs of electronics support and software development.
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Good morning! Would you mind if we started a remote session so I can log in and troubleshoot for you, to get it working?

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