Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am having trouble with my google play app on my android…

Customer Question
Hi i am having...

Hi i am having trouble with my google play app on my android phone

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

No the problem im having is a currency issue i was purchasing things in google play store with egp, and my brother decided he wanted to buy something in a different game and when i tried to change my currency back to egp from usd the currency still shows its in usd i have tried everything to get the currency back to egp and nothing has worked

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just need help getting my currency back to egypt***** *****ke it was for months of buying things from google

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
9/17/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,003
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with googl play app purchase, what it the error you get?

Ask Your Own Computer Question
Customer reply replied 11 months ago
Sorry I just have clicked wrong on my computer, am I being charged for this?
Customer reply replied 11 months ago
I'm having a currency issue
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

This is www.justanswer.com service this is a premium and paid service reasonable price very low price in the market.

Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

let me know the error mesage you get for the currency issue.

Ask Your Own Computer Question
Customer reply replied 11 months ago
No I changed my mind, I don't want this, I can't afford this, please put that money you charged back into my account
Customer reply replied 11 months ago
I also called Google support for Free and got my issue resolved
Customer reply replied 11 months ago
Please reimburse what you charged to my card
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

call customer service for billing info.

Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

http://ww2.justanswer.com/help

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Its not my computer...im a business owner and i need to
Its not my computer...im a business owner and i need to update the opening time on the Google site..how do i do that? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
768 satisfied customers
Do answer questions if I have google play on my android.
Do answer questions if I have google play on my android … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I am trying to re-install the AOL app on my smart phone
I am trying to re-install the AOL app on my smart phone because I was having trouble with my old one.. I hit "play store" and an AOL app came up along with a bunch of other apps. When I hit that I got… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
Keep getting message google play services has stopped. How
Keep getting message google play services has stopped. How do stop this … read more
Moses C
Moses C
Computer Hardware Engineer
1,003 satisfied customers
I have no problem with my computer. I can't use my phone
I have no problem with my computer. I can't use my phone because it says wrong password … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I have moved to USA from India but my google play store on
Hi..I have moved to USA from India but my google play store on my andriod phone does not change the country and hence I cannot use apps available only to USA … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Load or access google play, Tablet samsung 5 yrs old, No, I
Load or access google play JA: What kind of computer do you have? Customer: Tablet samsung 5 yrs old JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Computer E… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Morning. I have question on play store for android auto app,
Morning. I have question on play store for android auto app … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I have been playing solitaire for years and love it. It is
I have been playing solitaire for years and love it. It is now gone. It says it is downloading but it just sits there and does nothing. I don't want to play with others and buy tokens. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am working with an Acer Iconia Tab for about five years
I am working with an Acer Iconia Tab for about five years with no problems. Suddenly I I have been receiving messages Google Play Games having trouble with Google PlY Services . Also "hangouts has sto… read more
Mr.Med
Mr.Med
1,221 satisfied customers
Would somebody please send me a extensive list of apps or
would somebody please send me a extensive list of apps or website that list different apps and a expiation of the apps for personal use and business?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Vizio VAP 430 Streamer that makes a connection to
I have a Vizio VAP 430 Streamer that makes a connection to my network but will not connect to Aamzon. Can you help me?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have an Android Turbo running your latest revision to the
Hello, I have an Android Turbo running your latest revision to the Android operating system Since the last update, I have been plagued with innocuous, inappropriate, intrusive, disruptive pop-ups. I a… read more
Jared Schwager
Jared Schwager
Tier 2 Helpdesk Technician
Computer Support Specialist
6 satisfied customers
My teen has the game, Clash of Clans on his cell phone. We
My teen has the game, Clash of Clans on his cell phone. We are on the sprint family plan. I buy him Google Play Cards to buy things for this game, but I've found that $249.00 in charges are on my spri… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
We have lost the 'Play Store' icon on a new samsung galaxy 3
We have lost the 'Play Store' icon on a new samsung galaxy 3 smart phone. I would like to know how to recover this without having to go back to the store… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Jusst got a Sony S android tablet. Cawnnot doownload anything
Jusst got a Sony S android tablet. Cawnnot doownload anything as it comes up with "Unfortunately, Google Play Store ahs stopped working". How do I fix this? I want to download Skype, as well as a few … read more
authentech
authentech
527 satisfied customers
i purchased a facebook game card registered it but dont know
i purchased a facebook game card registered it but dont know how to apply it to the game i want how do you apply credits… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I tried to install a call of duty 4 pc game on our computer,
I tried to install a call of duty 4 pc game on our computer, it is a HP w1907 it tells me that the video card or driver doesn't support UBYTE4N data. What do I do so that my son is able to play this g… read more
Vincent
Vincent
Owner
High School or GED
68 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x