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My TV has insurance on it only a couple weeks old playing on…

Customer Question
my TV has insurance on...
my TV has insurance on it only a couple weeks old playing on my Facebook look at TV my Facebook shows up on it and it will not change any channels it is frozen every time I try to talk to tech support I lose you and they want money there's a five year warranty on it
Submitted: 11 months ago.Category: Computer
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Customer reply replied 11 months ago
I'd like help right know
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
This was a gift I do not want to wait a day by the time my husband gets home within the next 2 hours he's going to be upset this is the TV in his room the living room(###) ###-####if you cannot reach me in email it is Sunday early morning I do not want to wait until Monday I paid for your advice you have my credit card number and the bill there's a warranty so will I get my money back to for this it came from Cape Coral Florida I live in Indiana it was a present just got it the screen is Frozen I was playing on Facebook come out here Facebook pops on and my screen on the TV and it will not change channels or do anything no matter if I use the remote to the TV and not my Dish remote
Answered in 8 hours by:
9/17/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,262
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 11 months ago

Hi Vickie,

This is a paid support service.

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