Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Why am I charged $13.90 AUS a month which is sent to my

Customer Question
Why am I charged...

Why am I charged $13.90 AUS a month which is sent to my Mastercard credit account

Technician's Assistant: Have you contacted anyone about your account?

No this is my first port of call

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No just want to know what I am paying for

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 hours by:
9/17/2017
Tech Support Specialist: Pete, Computer Engineer replied 11 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,633
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 11 months ago

What company are the payments being sent to?

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 11 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,633
20,633 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
People have been geting videos from me that i did not send.
People have been geting videos from me that i did not send … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
87 satisfied customers
Need to find out why I have a Pay Pal account that I don't
Need to find out why I have a Pay Pal account that I don't remember making? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Why won't paypal accept my credit card 6798. Its a Hp. About
why won't paypal accept my credit card 6798 JA: What's the brand/model/Operating System (OS) of your computer? Customer: its a Hp JA: When did you purchase your hp? What troubleshooting have you tried… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I fear that we may have been scammed. Our computer froze,
I fear that we may have been scammed. Our computer froze, and my husband called the number given(###) ###-#### He spoke to someone who told him that there were many viruses detected and advised him to… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
I just sent a payment because of an email saying I owed AOL
I just sent a payment because of an email saying I owed AOL 5 dollars and some cents. I don't remember exact amount. I expected to get an email showing payment was received. I did not receive one. I a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a mastercard with Sam's club and received a notice
I have a mastercard with Sam's club and received a notice wanting to know if I waned my credit line increase by $2000. 00 and then they send me a letter saying they could not increase it. I called the… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I prchased Winclear on 11/Oct/2012. My Mastercard was debited
I prchased Winclear on 11/Oct/2012. My Mastercard was debited by 'Clickbank for £37:66 pounds Sterling. My registration code is 21944-82264-72222. Clickbank order number was FVXSW4E7. You confirmed th… read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
I wish to purchase magicjack, but it states my credit card
Hi, i wish to purchase magicjack, but it states my credit card (which has plenty of $$$ on it cannot work. Plus isn't it free for a month?… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
i sent a cheak in to pay for my skyep and also im trying to
i sent a cheak in to pay for my skyep and also i'm trying to use my mastercard(i call mastercard and the said everthing is good)and its not going though.whats up.i'm getting ready to drop skyep and bu… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
On Dec. 11 or 12th, I called for technical support since my
On Dec. 11 or 12th, I called for technical support since my Juno was out of service for a week. I thought there were problems at Juno. I contacted the tech support and was informed that I would have t… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I have been a Citgo Celebrity card holder for years. I have
I have been a Citgo Celebrity card holder for years. I have always sent in $100.00 a month or more if I could. Ever since I signed up with a debit reduction ( I don't know what to call it ) my account… read more
LeGin
LeGin
Unit Manager
Bachelor\u0027s Degree
13 satisfied customers
Hi Can i use debit card for my account with google in canada....or
Hi Can i use debit card for my account with google in canada....or is it only for usa..if yes how do i go about it... Thank you diane [email protected]… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
On my recent Mastercard bill there was a charge of $10. for
On my recent Mastercard bill there was a charge of $10. for WWW.SKYPE.COM INTERNET LU (reference #3543864NA21923B7MM) date 11/3/2010. I attempted to make such a call, but I received a note that the ph… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
my name is sandra matthews and i was working with agent 1777
my name is XXXXX XXXXX and i was working with agent 1777 about an email problem and he sent me to the wrong emil and now i cann't get baack in touch with him to solve the problem, what should i do? Sa… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Received a MasterCard statement showing three charges Skype
Received a MasterCard statement showing three charges "Skype internet". Two @ $15.62 and one @$23.28. What are these charges for ?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
With a Skype subscription, is it possible to make unlimited
With a Skype subscription, is it possible to make unlimited calls to landlines from Australia to Australia, I have purchased Skype credit, a Voip handset & have a Skypein number. I want to use skype f… read more
Mike, LTD
Mike, LTD
Senior Software Engineer
Bachelor's Degree
108 satisfied customers
my bank does not know what verified by visa is. i have been
my bank does not know what verified by visa is. i have been trying to pay you 10 euros for two months, any ideas?… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have been trying to cancel the System meahanic for over a
I have been trying to cancel the System meahanic for over a year.When I canceled my aol computer account May 9 2008 I began to get a bill on my visa account of $4.99 for System mechanic.I do not want … read more
Chris the Problemsolver
Chris the Problemsolver
Technical Sales
Vocational, Technical or Trade Scho
88 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x