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Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,279
14,279 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

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Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
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Got locked out while trying to update trend micro for too
Rahul Rajan
Rahul Rajan, Subject Matter Expert
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got locked out while trying to update trend micro for too many attempts . can you reset or help me … read more
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Mirza Vaseem
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I can't remember my password. Can you help me please? … read more
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Eric Ewing
Eric Ewing, University IT Manager
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I recently had a problem with my computer that required installing a newer version on Windows. Windows 10 was installed. I am now trying to install Trend Micro Titanium Antivirus and cannot because th… read more
Don't know for sure. It is asking for a password...I tried
UranIT
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don't know for sure. It is asking for a password...I tried all combinations and had NO success??? … read more
I have purchased a Trend Micro Maximum Security product for
Viet - Computer Tech
Viet - Computer Tech, Computer Technican
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I have purchased a Trend Micro Maximum Security product for two Macs a a retailer. When I try to install it via shop.trendmicro.com.au/getMAC as per the installation instructions, nothing happens. Whe… read more
I bought trend micro on April 10,2013. I have installed it
Joshua C.
Joshua C., Technical Service Representative
657 satisfied customers
I bought trend micro on April 10,2013. I have installed it on two of my three computers. Evidently I messed up and have two computers that have the coverage. I have passed over the limit and cannot do… read more
I just had a new hard drive installed on my computer and I
Ryan H.
Ryan H., Computer Support Specialist
1,741 satisfied customers
I just had a new hard drive installed on my computer and I think I have lost my subscription to Trend Micro, I had renewed it on 2012/03/16 for one year Serial number DLEM-0011-2059-4197-1895. Can you… read more
I have paid on automatic renewal for the next year for Trend
Computer Expert
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I have paid on automatic renewal for the next year for Trend Micro security. Unfortunately, on Aug. 29/11, I had uninstalled Trend Micro from my computer, on the bad advice I received. Now I have no s… read more
I bought the Trend Micro AntiVirus for my PC a couple of years
Ansh P.
Ansh P., System Analyst
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I bought the Trend Micro AntiVirus for my PC a couple of years ago. But I lost my Hard Drive a few days ago and I got a new one. But I lost my connection with Trend Micro AntiVirus which I had a subsc… read more
I just got a Carbonite back-up system last Tuesday. When it
Bernie
Bernie, Computer Support Specialist
3,652 satisfied customers
I just got a Carbonite back-up system last Tuesday. When it was installed, the tech support guy did something to trend Micro and Windows Defender to allow it to work. it did a scan this afternoon whic… read more
Help! Renewed an old subscription from an old email address.
Viet - Computer Tech
Viet - Computer Tech, Computer Technican
23,055 satisfied customers
Help! Renewed an old subscription from an old email address. Had problems with it so uninstalled old one and now it says I need to sign iinbecase I have put it on too many computers...no password XXXX… read more
Please help me. I bought Trend Micro over the internet and
James
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Please help me. I bought Trend Micro over the internet and just yesterday upgraded it to Titanium. Today I rolled my Microsoft 7 computer back to an earlier time to restore some problems. Everything w… read more
I beleive my Trend Micro program and my windows automatic downloads
sandy
sandy, Technical Specialist
2,498 satisfied customers
I beleive my Trend Micro program and my windows automatic downloads are conflicting. Can you enter my computer and see if what I have is compatable. I'm in a motel at work and just got it to reboot af… read more
I am having to uninstall my Trend Micro Internet Security program
Networke_Helper
Networke_Helper, Bachelor's Degree
13 satisfied customers
I am having to uninstall my Trend Micro Internet Security program to install Windows 7 and cannot get the tmarsv.exe file to delete. Any goo solution? Thanks, Dana I used the control panel and uninsta… read more
Dont know if this is your area of expertise.....but have Trend
Dustin
Dustin, Computer Support Specialist
14,279 satisfied customers
Don't know if this is your area of expertise.....but have Trend Micro for my virus protection....and incredimail for my E mail....when I had my old Dell and now with a new high performance Gate way...… read more
I have a Gateway NV78 laptop and have burned CDs just last
Jerry Hannell
Jerry Hannell, Bachelor's Degree
8,118 satisfied customers
I have a Gateway NV78 laptop and have burned CDs just last week. Today it tells me that "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I t… read more
Anthony Guess I was too short on details, Trend Mico also
Anthony Brewster
Anthony Brewster, I.T.
5,352 satisfied customers
Anthony Guess I was too short on details, Trend Mico also had me run the combo fix, and I got the report and save it and could send it??, but on re start of the computer nothing changed. In fact, I ca… read more
When I try to access reports from the Trend Micro program,
Brandon M.
Brandon M., System Administrator
3,569 satisfied customers
When I try to access reports from the Trend Micro program, I get a box asking for my password. I have forgotten the password XXXXX I used when I first installed the program. When I click on "I forgot … read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

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