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I am unable to learn if I am connected to Uber or not. I am…

Customer Question
I am unable to...

I am unable to learn if I am connected to Uber or not. I am very tech. unsavy. I have signed in to everything but receive no indication I am active. Have no idea how to access a ride. Am too old to use computer--much more comfortable with a phone.

Technician's Assistant: Have you tested the connections by doing a ping utility test?

No

Technician's Assistant: Have you installed any updates recently?

Not that I know of -- although I seem to have an active Microsoft connection that was a box but I didn't know what to do with it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How I connect to Uber for a ride?

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
9/16/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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