Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Getting a message saying my computer will be blocked and I…

Customer Question
Getting a message saying...

Getting a message saying my computer will be blocked and I need to phone 0018553719444

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Acer using Microsoft Word 2010

Technician's Assistant: Have you installed any updates recently?

It does it automatically like skype

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/16/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What browser are you using? firefox/chrome/safari/internet explorer/edge?

Dark blue e is for edge on the taskbar. Light blue e is internet explorer on 10.

Firefox is a blue globe with an orange fox on it and Chrome is a red/green/yellow/blue circle.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I. I have had skype for many years and I now seem to be
I. I have had skype for many years and I now seem to be locked out.It says I need a microsoft account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can not connect to Skype even though I have an account.If
Hi- I can not connect to Skype even though I have an account.If I click to open Skype I get a prompt to open Skype software sarl. If I click no it does not openSkype. If I click yes it initializes the… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I'm trying to sign in to skype and it says there's something
I'm trying to sign in to skype and it says there's something wrong with my Microsoft account. What is that? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
How do I get off Skype. I am charged 6.99 monthly and I can
How do I get off Skype. I am charged 6.99 monthly and I can not use it on my phone. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am trying to use Skype. I used to use it all the time. I
I am trying to use Skype. I used to use it all the time. I had a gmail address, password, and skype name. Now, I had trouble with it for a while, and in addition I have a new phone. Skype refused to a… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a different computer that I am trying to install my
I have a different computer that I am trying to install my office 2010. It says it won't install because it is pre2013. Will I have to buy a new version? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Hi, I have 4 versions of MS Word on my computer because I troubleshoot
Hi, I have 4 versions of MS Word on my computer because I troubleshoot documents. In Word 2010 & 2013 I get an error that says Word cannot open this document template C:\14\~$lk-ln Building Blocks.dot… read more
Netman70
Netman70
Network Engineer
Associate Degree
206 satisfied customers
In October I got this message on Skype. "We want to let you
In October I got this message on Skype. "We want to let you know that your Acer VCM.exe will stop working with Skype starting in Dec. 2013. Please see our FAQ's for more info." And Skype definitely do… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have windows 7 on acer laptop model AS7750Z4623 Microdosft
I have windows 7 on acer laptop model AS7750Z4623 Microdosft office (home version 2010 the package says 2011 ) was pres\installed. There is a bug in word. The only solution to my problem is to reinsta… read more
Jeremy
Jeremy
1,344 satisfied customers
I cannot find the useful Auto Text feature in Microsoft Office
I cannot find the useful Auto Text feature in Microsoft Office "Word" 2003 in Office 2010. I have searched through the entire ribbon and the feature is not there. Kindly, advise me where to find it as… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
I thought I just downloaded a Skype Tool Bar for Microsoft
I thought I just downloaded a Skype Tool Bar for Microsoft Power Point on my laptop and I received a confirmation email. 1) I can't find it. 2) When I do, where are there instructions on how to insure… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
My skype messages dont appear to get delivered. The person
My skype messages don't appear to get delivered. The person I am sending them too appears to be offline all the time, but his profile says he is using Skype without a computer so I presume is using hi… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have used MS Office Small Business Suite 2007 for four years
I have used MS Office Small Business Suite 2007 for four years without a hitch. Beginning in July 2010, MS Office Word 2007, has disabled the page number function. My OS is Windows Vista Home Premium.… read more
Vcomputer
Vcomputer
Bachelor's Degree
208 satisfied customers
We are using Office 2007, XP, and Exchange Server 2003. I would
We are using Office 2007, XP, and Exchange Server 2003. I would like to share QuickParts in OUTLOOK 2007 with other users WITHOUT replacing their own NormalEmail.dotm. The directions at http://office.… read more
AJ Bunde
AJ Bunde
Server/Network Engineer
Vocational, Technical or Trade Scho
63 satisfied customers
I am using an Acer Aspire One netbook which came with a trial
I am using an Acer Aspire One netbook which came with a trial version of Microsoft Office 2007. I downloaded the 2010 Home and Student Office from the Microsoft/Digital River site at www7.buyoffuce.mi… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Skype seems to be crashing my Acer netbook (blue screen) after
Skype seems to be crashing my Acer netbook (blue screen) after a few minutes of video chatting fairly consistantly. Have already returned the netbook to Acer and the problem persists. Thoughts?… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Please help. Looking for Telephone answering software. (Similar
Please help. Looking for Telephone answering software. (Similar to Classic Phone Tools 9) to install onto my new Acer PC Model X193HQ B LCD supplied with Windows 7 and using Microsoft Office Home & Bu… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am trying to load the pre-installed Microsoft Office software
I am trying to load the pre-installed Microsoft Office software for the trial. I got to the page that asks for the 25 character Product key and I can't find it anywhere. I hate to go forward ande only… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x