Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

MY XBOX 360 WILL NOT LET ME INTO HBO NOW WHY, MY TV, ON 360…

Customer Question
MY XBOX 360 WILL...

MY XBOX 360 WILL NOT LET ME INTO HBO NOW WHY

Technician's Assistant: What kind of computer do you have?

MY TV

Technician's Assistant: Have you installed any updates recently?

ON 360 HOW?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Cant get hbo now on my new xbox360

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
9/16/2017
Tech Support Specialist: David L, Systems Engineer replied 8 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,579
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

If you were just recently able to access HBO with your XBox 360, the issue may be related to network errors. To resolve the issue power down the router/modem that provides your Internet access and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your Xbox after the router/modem had completed start up and test to see if the issue is resolved.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.
Thanks,
David.

Ask Your Own Computer Question
Was this answer helpful?
Ask David L Your Own Question
David L
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,579
7,579 Satisfied Customers
Experience: Microsoft & Cisco Certified with over 20 years experience

David L is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Info on the new xbox one x. I have a xbox 360 and wondering
I have a xbox 360 and wondering if the new xbox one x will let me play my xbox games on them, and if you know if the tiger woods golf game is playable on it and also if the wireless head sets will also work, as for I have a lot of friends that used to play golf on line with our club, I hope you can help me, if not, do you know micros phone num.... … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Support code. Xbox360. No just purchased and purchased xbox
support code(###) ###-#### JA: What kind of computer do you have? Customer: xbox360 JA: Have you installed any updates recently? Customer: no just purchased and purchased xbox live card JA: Anything e… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Why can't i join xbox liv on my xbox360, sorry we got cut
sorry we got cut off................why can't i join xbox live on my xbox360,please please help. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Not, my computer, just an issue when watching anything on
Not, my computer, just an issue when watching anything on netflix. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
While I was on my Microsoft outlook.cob webitr last, I had
While I was on my Microsoft outlook.cob webitr last, I had reset the "readable area" on my email messages to try to regain the ability to scroll my outlook.com website page up and down again and I don… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Hi there I own a samsung galaxy tab, and use a zune player
Hi there I own a samsung galaxy tab, and use a zune player and zune software. When I connect the zune to my xbox, I am able to watch videos and listen to music loaded onto the zune. The xbox does not … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I have an Xbox 360 that has stopped working . . . . are they
I have an Xbox 360 that has stopped working . . . . are they worth trying to get parts and repair it? It showed on the front of the unit a double red ring just before it quit working. My son said that… read more
Tweek\u0027d Computing
Tweek\u0027d Computing
Associate Degree
4 satisfied customers
I just tried to set up a xbox360 live and it asked for my
I just tried to set up a xbox360 live and it asked for my email and password. When I entered my email address and password, I do not have a windows address and password, I have a charter email and pas… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have a xbox 360 elite and its on a friends HD tv, but i want
I have a xbox 360 elite and its on a friends HD tv, but i want to take it home to my non-HD tv... is it ok to switch from hd to no-HD on my xbox cable. Last time i did it with my old white xbox and it… read more
Robert O
Robert O
IT Director
Bachelor\u0027s Degree
163 satisfied customers
my router is not connecting to nothing and all lights are on
my router is not connecting to nothing and all lights are on put cd in desktop and its not reading it ps3 or xbox 360 cant connect?… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
can you tell me please if there is a data transfer cable to
can you tell me please if there is a data transfer cable to transfer from 20gb to a 120gb hard drive for an xbox360… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,102 satisfied customers
I just bought a used xbox 360 console but my power cord adaptor
I just bought a used xbox 360 console but my power cord adaptor doesn't fit it. How can I determine which power cord I need to buy for this unit?… read more
Shawn Murray
Shawn Murray
Associate Degree
100 satisfied customers
Can i watch films saved on my wd hard drive by plugging it
Can i watch films saved on my wd hard drive by plugging it into my xbox 360 if so how do i do it?… read more
GBoudreau
GBoudreau
Web Applications Developer
Bachelor's Degree
46 satisfied customers
we are trying to connect to xbox live using Windows ICS Connection
we are trying to connect to xbox live using Windows ICS Connection through a pc running vista. the xbox fails. it connects ok if we connect direct to the router. the router assigns ip addresses automa… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
I own MacBook Pro and I want to record Xbox 360 games for ...
I own MacBook Pro and I want to record Xbox 360 games(mainly tournament) for editing (Final Cut Studio, IDVD, IMovie) and uploading to YouTube or burning to DVD. I need to be able to play the game whi… read more
Claws224
Claws224
CIO
5,160 satisfied customers
all of my xbox 360 controllers (wired and wireless) ...
all of my xbox 360 controllers (wired and wireless) are lagging horribly. Does anyone know how to fix this?… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
I want to get an LCD monitor for my computer and Xbox ...
I want to get an LCD monitor for my computer and Xbox 360. Is it possible to have themm all connected at once.… read more
Yathi
Yathi
Bachelor's Degree
50 satisfied customers
can a plasma tv play xbox 360 with out burning it or damaging the tv
i just bought a plasma tv and i dont know if i can play a xbox 360 game on it without damaging it.… read more
Richard Kimball
Richard Kimball
Network Manager
Bachelor Degree
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x