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I have a ASUS laptop that is coming up with the error code…

Customer Question
Hi There I have...

Hi There I have a ASUS laptop that is coming up with the error code Oxc000000 error code it goes straight to the blue recovery screen when i turn it on and that is it

Technician's Assistant: Just to clarify, what's the exact model of your Asus? And what operating system are you running?

Would this be of any help VK221&VK222

Technician's Assistant: Have you installed any updates recently?

No i have only been using it to do my bookwork on MYOB mo internet at all

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It keeps turning itself off as well

Submitted: 11 months ago.Category: Computer
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Answered in 1 hour by:
9/16/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,001
Experience: Resolution Specialist at Wipro Bpo Services
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Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What is the make/model of the computer and what operating system is running on the computer is it xp, vista, Windows 7, 8, 10 computer?

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

Error codes cannot be all zeros check the error or send me a screenshot.

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