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The toshiba video player will not work on my laptop, is it…

Customer Question
The toshiba video player...

The toshiba video player will not work on my laptop

Technician's Assistant: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?

Is it the toshiba satellite c855-s5194

Technician's Assistant: Have you installed any updates recently?

I can't remember.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/16/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,186
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

Are you trying to play a video disk?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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