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My friend can't send photos from her Iphone to my computer…

Customer Question
My friend can't send...

My friend can't send photos from her Iphone to my computer via email

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Samsung 7 yr old Yahoo home page via chrome bellsouth email

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
9/15/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
A few days--we just came back frm a vacation and I sent my pictures to her iphone but she can't send her pictures to me
Customer reply replied 11 months ago
I'm not sure--how much more money is it
Customer reply replied 11 months ago
if you cant fix it will i get my money back?
Customer reply replied 11 months ago
I changed my mind--please refund my five dollars
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####/p>

Once you are happy with the costs, let me know and I will continue.

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Customer reply replied 11 months ago
I just got all the pictures--it was her fault
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Ok great

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