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I have allready purchse home office and, but today i have a…

Customer Question
I have allready purchse...

I have allready purchse home office and , but today i have a massage that my account is over.

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

Maybe yes i am not sure. i have a key and i allready put the number in my lap top. i baught it with the lap top about a month ago.

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/15/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,254
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What happens when you enter your Microsoft Office product key?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Customer reply replied 11 months ago
I have windows 10 , legaly installed .
Now i cant acctivate the lap top..i will go to the store where i baught it.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

Thank you for replying back. I don't think the store can help with the activation. I can help you quickly; we guarantee our service.

What's the error or message when activating your Microsoft Office program on your laptop?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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