Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't get into my mail on Microsoft it wants my code and I…

Customer Question
I can't get into...

I can't get into my mail on Microsoft it wants my code and I don't think I have one

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Office 10 and I can't get into my mail

Technician's Assistant: Have you installed any updates recently?

No I am not very savy about updates

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

There is a message that comes on when I try to connect to my mail that say I need a code

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/15/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,009
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

what is your email address for which its asking for the code

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am really frustrated! I joined Microsoft Office back in
I am really frustrated! I joined Microsoft Office back in March and have been having $10 taken from my bank account ever since, yet whenever I try to use Word I get told that I am not registered so I … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have several updates that will not install. The say they
I have several updates that will not install. The say they will download after I restarted and they won't. How do I get them to download? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I brought Office 365 on the 8th Feb 2018 and keep getting
I brought Office 365 on the 8th Feb 2018 and keep getting messages to up date as microsoft will not be supporting this after mid April. Could you please explain and help? When I do update and restart,… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Please can you help me. i have just had my microsoft office
hello - please can you help me. i have just had my microsoft office software updated but it is now giving trouble. keeps closing outlook saying a problem has been encountered. i cannot get my work don… read more
Mr.Med
Mr.Med
1,224 satisfied customers
Can I talk to a technician in person? It's a HP WITH WINDOWS
Microsoft office suite 10 is saying I need product key but but I have never had one. The system came as an up date. I have been using outlook for several years and have never needed a product key before. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My computer won't let me sign on. Will not accept my
My computer won't let me sign on. Will not accept my password. It told me my password ***** a bird. I centered the same password ***** it accepted it.… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I can't get Microsoft to reset my password and I can't get
I can't get Microsoft to reset my password ***** I can't get into skype … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My word "7" will no longer work. I bought my computer in
My word "7" will no longer work. I bought my computer in 2012 with operating system 7 on it. I updated to "10" just this past year. I kept.....keep getting messages saying I need to activate my system… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I don't have the full Office Suite. I have a Mac, running OS
I don't have the full Office Suite. I have a Mac, running OS 10.12.6. I run a small business from home, and am currently putting together a big public event that takes place in 5 days. I recently got … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
I am trying to sign in to my Microsoft account. The phone
I am trying to sign in to my Microsoft account. The phone numbers given for identification purposes are no longer active as we have moved and changed providers. To get the code sent to my email, I hav… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
At the moment, my PC is not connected to the Internet. My
At the moment, my PC is not connected to the Internet. My computer apparently was hit by malware and had to be completely cleaned out. According to he Geek Squad, I can't get connected because I do no… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have a different computer that I am trying to install my
I have a different computer that I am trying to install my office 2010. It says it won't install because it is pre2013. Will I have to buy a new version? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I'm trying to sign onto or create a Microsoft acct but I
I'm trying to sign onto or create a Microsoft acct but I can't get it to work … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Hey I have big issues with my MS Outlook and Office. Ive
Hey I have big issues with my MS Outlook and Office. I've tried the repair key and it shows an error and I can't fix. I tried CCleaner and it fixed the registries but it is still unable to work. The e… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I have been trying to access the product key in order to retrieve
I have been trying to access the product key in order to retrieve attachments. I have limited knowledge about computers. Mary Jane [email protected]@XXXXXX.XXX… read more
D. Marino
D. Marino
Independent Comp./Net. Security Pro
Vocational, Technical or Trade Scho
133 satisfied customers
I have installed Office 2010 on two seperate machines. One
I have installed Office 2010 on two seperate machines. One is running XP professional, the other is running Windows 7 professional. I can't get the reminder chime to quit ringing on either machine whe… read more
NJPCExpert
NJPCExpert
Associate Degree
49 satisfied customers
Our mailing list is in a custom Access program in our office.
Our mailing list is in a custom Access program in our office. I am trying to extract it to send to a new printing company. There is no internet access (pun intended) at the office and no Excel softwar… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Hi, I have just bought a Del latitude e5500 through Grays
Hi, I have just bought a Del latitude e5500 through Grays on line.The Buyer Id is 17286-29. It arrived today. A lovely computer! It has as part of ther package Office Small Business 2007 and Office Ou… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x