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HP Envy printer - Microsoft has removed device, HP Envy

Customer Question
HP Envy printer -...

HP Envy printer - Microsoft has removed device

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

HP Envy 5540. Windows 10

Technician's Assistant: Have you installed any updates recently?

Yes - Up to date.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. I am sure the printer is not the problem.Windows removing device is the problem

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
9/15/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

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