Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't get off setup wizard on my cell phone can't text or…

Customer Question
I can't get off...

I can't get off setup wizard on my cell phone can't text or get calls help

Technician's Assistant: What kind of computer do you have?

Google needs to restart my phone

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Setup wizard by mistake

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/14/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My Email address is. My question is this. We have just
My Email address is***@******.***. My question is this. We have just installed a ROKU device on our Computer and TV set. Google wants to verify that this is really me. I have a message that Google wil… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Am starting up a new acisus q505ua-bi5t7 and cannot complete
am starting up a new acisus q505ua-bi5t7 and cannot complete verifying my Google identity. am stuck in "my account" and entered thewrong Google password.....can't go back......wouldlike to start this … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Accidently reset my cell phone. I do not know the exact acct
Accidently reset my cell phone. I do not know the exact acct or previous password ***** when I go through the steps to retrieve it from google they want to send my info to a home number that I must ha… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I need to reset my gmail account because I have been locked
I need to reset my gmail account because I have been locked out of my cell phone. The Net 10 phone people say I need to reset my gmail account and then reset my phone. What do I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I thought getting help with Google being locked was free. I
I thought getting help with Google being locked was free. I can't receive text messages because they are blocked. Phone can only receive calls. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
551 satisfied customers
I had locked myself out of my S7 smartphone, am now in
I had locked myself out of my S7 smartphone, am now in process of setting everything back up but Google accepted my gmail, password, phone# ***** I have to constantly reenter that info. HELP! please? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I bought a new cell phone -- moto z. problem is that i have
I bought a new cell phone -- moto z. problem is that i have double verification on my google account (*****@******.***) and while the 16 charact er application specific password ***** connects my desk… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I really never use gmail but apparently it is something you
I really never use gmail but apparently it is something you must have in order to have Google on your computer and your phone. I have Verizon service and on Tuesday my phone reset itself out of the bl… read more
Steve Lewey
Steve Lewey
BA
5 satisfied customers
It's not my computer, it's my phone. I've been locked out of
It's not my computer, it's my phone. I've been locked out of my Google account trying to recover my phone after a factory data reset. … read more
Andrew James
Andrew James
No Degree (Did not complete)
11 satisfied customers
Ust i had to reset up my cell phone couldn't remember my
ust i had to reset up my cell phone couldn't remember my googlr pass word to start reprogram my phone got on computer and changed password ***** to get back in cell phone but wont take new password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I was notified that my google voice phone number has not been
I was notified that my google voice phone number has not been used and if I don't use it or send a text message by july 10, I will lose the number. I tried to go into my number with both my landline a… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I created a g mail account. My email works and the texting
I created a g mail account. My email works and the texting to my gmail phone number of ***-***-****. The voice mail I am having a problem with. When you dial the number to leave a voice mail the phone… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I set up Voice Google on my phone, I am not sure I did it right.
I set up Voice Google on my phone, I am not sure I did it right. What I am want to do is have a seprate phone number that customers can call and text to, that will then be fowarded to my current phone… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master\u0027s Degree
3 satisfied customers
I installed Google voice yesterday on my current cell phone
I installed Google voice yesterday on my current cell phone #. I set up new greeting. Then I decided to get a new GV phone # XXXXX I then set up. So then I disconnected my cell # XXXXX GV. I called my… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Background: I currently have three (3) separate Gmail accounts
Background: I currently have three (3) separate Gmail accounts which allow me to have 3 separate “Google Voice” accounts. The accounts are: Entity Name Google User name Google Voice Phone a. Value Rea… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Im thinking about registering and using google voice
I'm thinking about registering and using google voice to route my cell phone calls and I want to know if it will work the way I invision. Phone me at XXX-XXX-XXXX this Friday afternoon if you want. My… read more
Tim
Tim
Information Systems Specialist
Bachelor\u0027s Degree
23 satisfied customers
I had my old cell phone number ported to google voice. I cant
I had my old cell phone number ported to google voice. I can't get google to validate to my new cell phone. It won't ring my new cell number for validation. I have AT&T and an iphone 4… read more
bbl242003
bbl242003
Federal
Master's Degree
26 satisfied customers
I have a Verizon LG Cosmos phone. On my previous phone I was
I have a Verizon LG Cosmos phone. On my previous phone I was able to use google by simply texting google (466-453). For example I would put in a business like walmart and city, and google would text m… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x