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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?
What browser are you using? firefox/chrome/safari/internet explorer/edge?Dark blue e is for edge on the taskbar. Light blue e is internet explorer on 10.Firefox is a blue globe with an orange fox on it and Chrome is a red/green/yellow/blue circle.