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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My ipod wasn't working. My daughter changed email address

Customer Question

My ipod wasn't working. My daughter changed email address &password. I tried getting into it with the new information and can't. I was to resture the information back to what it WAS and have no idea how do it that.
JA: Just to clarify, what email service provider are you using?
Customer: Google
JA: Have you installed any updates recently?
Customer: I had to purchase a new ipod from AT&T on September 12 (or13).
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Do you know the email address and password ***** the old information?