Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

It is my phone. I can't find the apple Iphone password,

Customer Question
It is my phone...

It is my phone. I can't find the apple Iphone password

Technician's Assistant: When did you last reset your username and password?

September 5, I think

Technician's Assistant: Have you installed any updates recently?

What is an update?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I added an additional

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/14/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password
Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just got another I phone. Everything works, except I
I just got another I phone. Everything works, except I cannot text people locally, yet I can text my son in a different state. I don't know what to do. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
76 satisfied customers
Connecting google email to iphone (Apple 5) I don't know. I
I got the iPhone day before yesterday. Problem from the beginning. I changed my telephone number to match the iPhone and today I changed by google password; however, I am not sure if the password ***** was initiated by Google … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,315 satisfied customers
I can't find my apple phone. However the phone works in the
I can't find my apple phone. However the phone works in the car thru bluetooth connection Is this possible If necessary i need to lock the phone and need advice … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have new iPad with two step verification and a slightly
Hi- I have new iPad with two step verification and a slightly different ID password ***** my iphone which does not. This morning Apple alerted me to use of my phone in area- it is me using it- and Am … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
My ipad did an activation lock and I can't get back on my
My ipad did an activation lock and I can't get back on my ipad It seems to not accept any passwords I have used in the past. Please help. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I lost my iPhone and I can't remember my Cloud password.
I lost my iPhone and I can't remember my Cloud password … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I switched to an iphone that I hadn't used for awhile.
I switched to an iphone that I hadn't used for awhile. somehow it got locked and I don't have a password. It says "iPhone is disabled connect to i … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Not my computer.. my iphone.. cannot remember my original
Not my computer.. my iphone.. cannot remember my original Apple ID and password ***** to set up iCloud.. Can you help me? … read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
My Apple ID is disabled. I have tried setting up a call, but
My Apple ID is disabled. I have tried setting up a call , but for some reason they can't complete the call to me(###) ###-####. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
How do I find my icloud password? Can't remember. Just added
I have pictures in photo streaming to send - very frustrating… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Can't remember apple id, but fail also when following reset
can't remember apple id, but fail also when following reset instructions of name, email, and sent to emails … read more
Sina Serati
Sina Serati
Bachelor\u0027s Degree
I'm in a major bind. My phone is blocking every site
Hi - I'm in a major bind. My phone is blocking every site (reCaptcha) and other sites like google, Facebook and YouTube come up in a Chinese and Japanese. Please help! I restored my phone today back t… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
I have a gmail account and I can't get into it and google
I have a gmail account and I can't get into it and google says I don't have an account. I use my iPhone 6. My email is Lisa***@******.***. I use his for my business so please help me to get it back up… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I can't get into my computer. i made a mistake with one of
I can't get into my computer. i made a mistake with one of my passwords and now it won't accet me. what should i do?? Please call me at(###) ###-#### I am 87 years old and find this all very disturbin… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Let's get started with my 1st problem, I don't remember my
Ok let's get started with my 1st problem, I don't remember my Apple ID or password. 2nd. My iPhone is locked by a password & I need to reset my password ***** can not find a store to reset it, can you… read more
Mr.Med
Mr.Med
1,221 satisfied customers
I updAted my phone. Everything was downloaded from previous
I updAted my phone. Everything was downloaded from previous phone to the computer and then to my new phone. It gave me the game but I have lost EVERYTHING! I have played several months and spent way t… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I need help! I lost my iphone, and it doesnt hav the mobile
I need help! I lost my iphone, and it doesn't hav the mobile me app! (WHICH I WILL SOOOOO GET when I find it!)… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
what is the download that i need to send and receive text messages
what is the download that i need to send and receive text messages and pictures form my friends and family?… read more
Adam Lowrance
Adam Lowrance
Senior Technician
Vocational, Technical or Trade Scho
327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x