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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ive fodgoten my password how do i reset ot make one that

Customer Question

ive fodgoten my password ***** do i reset ot make one that covers everthihg
JA: When did you last reset your username and password?
Customer: dont know but it works on my guest one and my phone
JA: Have you installed any updates recently?
Customer: not sure still learning not very good at computers
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: if i can have same password ***** would be great
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please for which service this password ***** *****?

Please let me know

Thank you

Customer: replied 1 month ago.
my laptop
Expert:  Richard replied 1 month ago.

Thanks

Which version of windows is it running?

And what is the make and model of the Laptop?

Customer: replied 1 month ago.
all i want is to change my password ***** already charged me
Expert:  Richard replied 1 month ago.

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

Customer: replied 1 month ago.
whats happening now
Expert:  Richard replied 1 month ago.

Still waiting on you to reply to my questions..

I will again repeat

Which version of windows is it running?

And what is the make and model of the Laptop?

Customer: replied 1 month ago.
windows 8 i think lenovo
Expert:  Richard replied 1 month ago.

Thank you

Above the password ***** you see your username and usually an email address. Do you see an email address there? If so, please tell me it