How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

This is my account, bon_wysiwyg: WYSIWYG bon_wysiwyg:

Customer Question

This is my account
JA: Have you contacted anyone about your account?
Customer: bon_wysiwyg: WYSIWYG
bon_wysiwyg: WYSIWYG
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: but I cant get into it
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: I purchased about a year ago
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Just how to re-access my account
Submitted: 1 month ago.
Category: Computer
Expert:  Moses C replied 1 month ago.

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with?
What is the make/model of the computer and what operating system is running on the computer is it xp, vista, Windows 7, 8, 10 or its a Mac computer?