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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I canot sign in i forgot password. It has been about 8

Customer Question

i canot sign in i forgot password
JA: When did you last reset your username and password?
Customer: it has been about 8 months
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. What kind of password ***** ***** such as email password, or computer's login password, or Wi-Fi / wireless password, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Expert:  Viet - Computer Tech replied 1 month ago.

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,