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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have forgot password, I am, Its been e very time-- years, I

Customer Question

have forgot password, I am***@******.***
JA: When did you last reset your username and password?
Customer: Its been e very long time-- years
JA: Have you installed any updates recently?
Customer: I dont know, have had other people getting my computor back on line for me, have moved the computor to a new location
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no, i'm trying to get back into my ancestry program
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Which website are you trying to sign into?