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PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 621
Experience:  Server, networking, desktop questions welcome.
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Do you have people calling to tell people that they, There

This answer was rated:

Do you have people calling to tell people that they
JA: What kind of computer do you have?
Customer: There Microsoft has been compromised
JA: Have you installed any updates recently?
Customer: Not that I remember
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please note that that's s scam Microsoft will never call you to tell you that.

Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me

Customer: replied 1 month ago.
It was a phone call

So someone called you to inform you that your Microsoft has been compromised?

Did you give them access to your pc?

Customer: replied 1 month ago.
I do not want your monthly service

Please ignore the popup it's automated

Customer: replied 1 month ago.
No I want no service I just had a simple question

Please ignore the offers it' automated

Did you give them access to your pc?

Customer: replied 1 month ago.

Ok great!

Ones they get on your pc they change your password ***** leave a number on the screen demanding money to unlock your pc again

Customer: replied 1 month ago.
Ok thanks

Ok then you are all sorted and your pc safe, if they phone again tell them you do not have a pc and see what they say then.

PC_Wizzard and 4 other Computer Specialists are ready to help you

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