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Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.
Please note that that's s scam Microsoft will never call you to tell you that.
Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me
So someone called you to inform you that your Microsoft has been compromised?
Did you give them access to your pc?
Please ignore the popup it's automated
Please ignore the offers it' automated
Ones they get on your pc they change your password ***** leave a number on the screen demanding money to unlock your pc again
Ok then you are all sorted and your pc safe, if they phone again tell them you do not have a pc and see what they say then.
Would you mind to rate my services in the top right hand corner on the stars