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The files are not working right ,i can't open the file

Customer Question
The files are not...

The files are not working right ,i can't open the file explorer at all

Technician's Assistant: What kind of computer do you have?

Its a delll

Technician's Assistant: Have you installed any updates recently?

Yesterday there was an update

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that i know of

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
9/13/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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