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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been playing Wizard of Oz, when I attempted to make a

Customer Question

I have been playing Wizard of Oz, when I attempted to make a purchase I was told that my account was on hold and to contact AT & T. They told me there was a problem with my Google account. I just conta8
JA: Have you contacted anyone about your account?
Customer: I tried contacted Google but I need a pin number and am unable to get the pin number
JA: Have you installed any updates recently?
Customer: Not to my knowledge. This is my first experience with smart phones and tablets and unfortunately there were problems with the
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No thank you
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 1 month ago.
Since I tried making a purchase about a week ago
Customer: replied 1 month ago.
I hope this helps I have tried everything
Expert:  Kris R replied 1 month ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris