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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot use my write mail, I need help. think I have been

Customer Question

I cannot use my write mail, I need help. think I have been hacked
JA: What kind of computer do you have?
Customer: hp hp
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: they have messed with my facebook too
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Are you able to sign into the mail account at all?

I will be standing by, looking forward to your response.
Thank you,
Jason

Customer: replied 1 month ago.
No, when I try to write it knocks me out of AOL completly
completely
I already paid $5.00 is that included?
Expert:  Jason Jones replied 1 month ago.

So you are able to sign into your account, but the application knocks you out?