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HEALEY AND NEED YOU HELP WITH 2 PROBLEMS' 1.iam checking to…

Customer Question
I'M DE. WILLIAM HEALEY...

I'M DE. WILLIAM HEALEY AND NEED YOU HELP WITH 2 PROBLEMS'

Technician's Assistant: What kind of computer do you have?

1.iam checking to determine iff calls about my MAC are leegit. a ramd f. in miami sys he is a microsoft engineer and has data showing my computer is infected. does microsot use such to eliminate intrusions? his tete # is 1888-8750001

Technician's Assistant: Have you installed any updates recently?

2.i suddenly am getting message that some emails win;t transmit because server can' recognize "eMBARQ"

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

WIL APPRECIATE YOUR HEL. ANDY

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
9/13/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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