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You said that I would have to pay $5 when I except they ask…

Customer Question
You said that I...

You said that I would have to pay $5 when I except they ask me for $53 Ok it`s refundable but I`m not paying out just to be told Yahoo is down has been hacked etc etc And of course that would be Unrefundable

Technician's Assistant: When we are ready I'll take you to the appropriate web page.

I`m not paying $53

Technician's Assistant: The Computer Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.

Yes ok but I could end up not getting a cure.

Technician's Assistant: What kind of computer do you have?

It`s a HP Pavilion Intel core i5 7th Gen

Technician's Assistant: Have you installed any updates recently?

Yes but I believe that one update got interrupted.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes my wife also can not connect to Yahoo on her phone however a friend in town who uses a I-Pad has no problems.

Submitted: 11 months ago.Category: Computer
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Answered in 1 hour by:
9/13/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

What is the problem you are experiencing with Yahoo?

If you are not willing to pay for our help - please let me know so I can request a refund for you.

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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