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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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You said that I would have to pay $5 when I except they ask

Customer Question

You said that I would have to pay $5 when I except they ask me for $53 Ok it`s refundable but I`m not paying out just to be told Yahoo is down has been hacked etc etc And of course that would be Unrefundable
JA: When we are ready I'll take you to the appropriate web page.
Customer: I`m not paying $53
JA: The Computer Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: Yes ok but I could end up not getting a cure.
JA: What kind of computer do you have?
Customer: It`s a HP Pavilion Intel core i5 7th Gen
JA: Have you installed any updates recently?
Customer: Yes but I believe that one update got interrupted.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Yes my wife also can not connect to Yahoo on her phone however a friend in town who uses a I-Pad has no problems.
Submitted: 1 month ago.
Category: Computer
Expert:  UranIT replied 1 month ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

What is the problem you are experiencing with Yahoo?

If you are not willing to pay for our help - please let me know so I can request a refund for you.

Expert:  UranIT replied 1 month ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.