How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Our company just signed up for G-Suite. My Colleague Rick

Customer Question

Hi there - Our company just signed up for G-Suite. My Colleague Rick Shaffer is the admin but I need to set up my Google Drive. I have no clue what to do. Can you help me?
JA: What kind of computer do you have?
Customer: MS Surface Pro
JA: Have you installed any updates recently?
Customer: It updates automagically all the time. Also it's a surface pro 4
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I want to be able to copy or move files from my DropBox folder to this google drive too. Thanks.
Submitted: 1 month ago.
Category: Computer
Expert:  Martin replied 1 month ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin