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I Cannot log on to my E-mail account.it has been telling me…

Customer Question
I Cannot log on...

I Cannot log on to my E-mail account.it has been telling me fo te last 3 daysthat it looks like somebody else is trying to use my account

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Microsoft

Technician's Assistant: Have you installed any updates recently?

NO

Submitted: 11 months ago.Category: Computer
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Answered in 2 hours by:
9/13/2017
Tech Support Specialist: Pete, Computer Engineer replied 11 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,634
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 11 months ago

You will need to try recovering your Microsoft email account at:

https://account.live.com/ACSR

Ensure you use a new, different password ***** that someone else cannot get access to your account again.

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
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