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Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 185
Experience:  Resolution Specialist at Wipro Bpo Services
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I use an iMac. My Skype worked fine yesterday morning. As of

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I use an iMac. My Skype worked fine yesterday morning. As of yesterday afternoon I could not hear other party but they cannot hear me. My mute also does not work.
JA: How much experience do you have with this particular machine?
Customer: Not that much although I have used it dfor 10 years
JA: Have you installed any updates recently?
Customer: Last update was last week
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: nope

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

Trouble with Skype, do you use a headphone or using imac internal speaker and mic to communicate.

Moses C and other Computer Specialists are ready to help you
Customer: replied 1 month ago.
Internal mic

open and install it i give me the id and the password ***** teamviewer remote screen

i am waiting for your response to continue remote screen and fix the Mic problem