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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had a crash on my laptop and I lost my old office 365

Customer Question

hi I had a crash on my laptop and I lost my old office 365 programs that I had paid for how do I get them back ????? james e. smith
JA: When we are ready I'll take you to the appropriate web page. Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: [email protected] com
JA: Have you installed any updates recently?
Customer: no just my laptop fixed
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: also trying to reinstall my webroot programs
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris