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Devlin here, mac, not that I know, purchased the mac through…

Customer Question
Good evening. Dave Devlin...

Good evening. Dave Devlin here

Technician's Assistant: What kind of computer do you have?

Mac

Technician's Assistant: Have you installed any updates recently?

Not that I know

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Purchased the mac through the university of western ontario. my wife is a retired teacher. office was working up until 2 weeks ago. my pak # is xnqkc-mckhr-kmjpb-828t6-bpw7q but not working.

Submitted: 11 months ago.Category: Computer
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9/12/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 11 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, are you getting any error/message when trying to use Office on your Mac now?

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