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Jeffrey B
Jeffrey B,
Category: Computer
Satisfied Customers: 316
Experience:  ICT Support 1/2/3/ Line at Peopleware
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It is my cell phone, can't remember the new password, 2

Customer Question

it is my cell phone, can't remember the new password
JA: When did you last reset your username and password?
Customer: 2 weeks ago?
JA: Have you installed any updates recently?
Customer: no new updates, lost the battery in my phone, had to give a new password, can't remember it.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: thank you, no
Submitted: 1 month ago.
Category: Computer
Expert:  Jeffrey B replied 1 month ago.

Hello and welcome.

My name is***** will be assisting you today.

So to clarify what is the model of your cellphone?

Kind regards,


Expert:  Jeffrey B replied 1 month ago.

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,