How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B,
Category: Computer
Satisfied Customers: 316
Experience:  ICT Support 1/2/3/ Line at Peopleware
72451768
Type Your Computer Question Here...
Jeffrey B is online now
A new question is answered every 9 seconds

It is my cell phone, can't remember the new password, 2

Customer Question

it is my cell phone, can't remember the new password
JA: When did you last reset your username and password?
Customer: 2 weeks ago?
JA: Have you installed any updates recently?
Customer: no new updates, lost the battery in my phone, had to give a new password, can't remember it.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: thank you, no
Submitted: 1 month ago.
Category: Computer
Expert:  Jeffrey B replied 1 month ago.

Hello and welcome.

My name is***** will be assisting you today.

So to clarify what is the model of your cellphone?

Kind regards,

Jeffrey

Expert:  Jeffrey B replied 1 month ago.

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff