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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 20199
Experience:  5 years as Network Admin, 10+ years of IT support
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I just received a call from an Oliver Rush advising that he

Customer Question

I just received a call from an Oliver Rush advising that he works for Google and stating that my email account has been accessed from Texas and someplace else. He said his extension is 122 at phone 1-***-**-****. Please tell me if this is accurate and if it is true, please delete that account and I will set up another.
JA: Just to clarify, what email service provider are you using for this account?
Customer: Are they legimate?
JA: Have you installed any updates recently?
Customer: just a change of password ***** user name
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Should I call this guy back or can you guys help me
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Unfortunately, that was a scam.

Google will never call you to notify you about your account so please do not call back the phone number and ignore their message.

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

Customer: replied 1 month ago.
I would like the knowledge so that in the future I can do it myself.
Expert:  Josh replied 1 month ago.

Unfortunately, that was a scam.

Google will never call you to notify you about your account so please do not call back the phone number and ignore their message.

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

Expert:  Josh replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.