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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have this laptop that was purchased brand new in July...

Customer Question

Hi I have this laptop that was purchased brand new in July... Its acting up can you help me?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Where do I find that information?
JA: Have you installed any updates recently?
Customer: I don't think so it usually does it itself...I think im running windows 8
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: im not sure this is my work laptop
Submitted: 1 month ago.
Category: Computer
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Can I connect to your computer to fix the issues?