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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Every time I click on Google or Google Chrome I get a pop up

Customer Question

every time I click on Google or Google Chrome I get a pop up that reads: abp adblock plus crash and it does not correct itself or proceed.
JA: What kind of computer do you have?
Customer: Acer
JA: Have you installed any updates recently?
Customer: no but I wanted to change my Verizon e-mail account to Gmail
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I was hacked into my Verizon email and 538 emails were compomised
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

It sounds like you may have more than one problem that needs to be fixed. May I connect with you remotely to troubleshoot the issues directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason