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I was granted permission to acces par***********[email protected]

Customer Question
I was granted permission...

I was granted permission to acces par****************@******.***. I received the email from Google and opened it but then I stepped away from it and didn't come back to it until much later. Now I can't find that Google access file. MariCarmen Nasr initiated the process. I received the 2 emails (one from her and one from Google) on 9-7-2017. Is there a way I can get access to that Google account?

Technician's Assistant: Have you contacted anyone about your account?

Yes. I contacted MariCarmen Nasr who initiated the whole process. She said she can't request this of Google again until after a week has passed. I was just wondering if I could access that Google access file so that I could get this done today.

Technician's Assistant: Have you installed any updates recently?

Yes. automatic updates

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so.

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
9/12/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
9/7/2017
Customer reply replied 11 months ago
PLEASE. Return my money! This is NOT the direction I was looking for. I wanted help finding a file, and all you have said that I get are ads for more services, requests for more fees. I should NEVER have entered this site!!! PLEASE REFUND MY MONEY RIGHT NOW!
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi,

I've flagged this for a refund.

Thanks

Kris

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