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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have not been able to update my account. We have moved and

Customer Question

I have not been able to update my account. We have moved and the telephone number has changed but it insists on using the old number.
JA: Have you contacted anyone about your account?
Customer: no no
JA: Have you installed any updates recently?
Customer: Probably but I dont recall what
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

What is the exact message you get when you try to sign into you account?

Please let me know