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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an issue with a monitor. When it comes on the top 1/4

Customer Question

I have an issue with a monitor. When it comes on the top 1/4 of the screen is blue and the rest will not appear.
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: Asus VE228 We bought it in June and just took it out of the box. I let it sit overnight hoping it would work itself out.
JA: Have you installed any updates recently?
Customer: I didn't hoop it up to the computer. *hook
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Disconnect it from the computer.

When you have, connect it again and tell me how it then looks please

Customer: replied 1 month ago.
it looks the same.
Expert:  Richard replied 1 month ago.

Thanks

Which version of windows are you using?