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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The internet is workilng, but the computer keeps telling me

Customer Question

The internet is workilng, but the computer keeps telling me it isn't working. It interrupts what i'm doing and I have to start over.
JA: Have you done a bandwidth test?
Customer: I've done all the restarting , unplugging, several times over weeks.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: The computer is working fine except for the constant interruptions.
Submitted: 1 month ago.
Category: Computer
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What operating system do you use?

Customer: replied 1 month ago.
What is the operating system? Microsoft, ATT HP?
Customer: replied 1 month ago.
Are you part of Microsoft?
Customer: replied 1 month ago.
I got scammed once this same way.
Customer: replied 1 month ago.
Where did you go?
Expert:  PC_Wizzard replied 1 month ago.


Sorry i'm here, I was on another call

I mean Windows 7, 8 or 10?

No we are not part of Microsoft but independent contractors

Here's my profile if you want see see