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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My email has changed from t***********m to t***************m

Customer Question

Hi, My email has changed from t***********m to t***************m AND I've forgotten my password. Can you help me? JA: When did you last reset your username and password? Customer: I just attempted to do it but couldn't. I haven't ever changed my password ***** username. JA: Have you installed any updates recently? Customer: updates on what? JA: Anything else you want the Computer Expert to know before I connect you? Customer: I guess not.

Submitted: 1 month ago.
Category: Computer
Expert:  UranIT replied 1 month ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Which email account are you trying to login to now?

Expert:  UranIT replied 1 month ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Customer: replied 1 month ago.

Please cancel any relationship with your company. I received no help from you and my problem has been resolved by a family member. Cancel any relationship between me and your company. Do not start any free trial. Thank you. Laurie ***