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Hi, Welcome to JustAnswer support, thank you for utilizing our service.I will do my best to help you out in fixing the issue you are facing.do you wish to use incredimail for emailing from ipad?
i have not accepted the premium service
i will help you on chat itself
did you try downloading the incredimail app from app store?
can you open itunes and search the itunes store for incredimail
can you search for an app named sparrow and reply to me with the results that show up in search results