Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Forgot my password but every time I tr ywriting' in the

Customer Question
Forgot my password *****...

Forgot my password ***** every time I tr ywriting' in the suggested code I get a message that there's an error. Also,I ca access the new site but it says it's taking a long time to connect but never does.

Technician's Assistant: When did you last reset your username and password?

Well I tried again a ew minutes ago but I had waited 5 or 6 hours since the time before

Technician's Assistant: Have you installed any updates recently?

Not that I know of

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that I have no issues on my home computer , just with my tablet

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/12/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,003
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
What exactly are you having trouble with? password ***** tablet or signing onto a website

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My parents have a Galaxy Tab A (2016) SM-T580 tablet. They
My parents have a Galaxy Tab A (2016) SM-T580 tablet. They forgot the unlock pattern and now the device is locked. It will not even let them power off. Any help you can provide will be great. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
It will not reboot. It is a TV with direct tv. Westinghouse,
Error code 726 refresh your tv. Unplugged twice but message continues. Added receiver two weeks ago. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a PIXMA MG 3510. I cannot get the scanner to work. I
I have a PIXMA MG 3510. I cannot get the scanner to work. I am using Windows 10 … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My problem is not with my computer so I'm probably in the
my problem is not with my computer so I'm probably in the wrong place. I have an sbcglobal email account. somehow I have messed things up and they have shut me out because I tried too many times to ch… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I feel as though I have so many Issues, and have been
Hi, i feel as though I have so many Issues, and have been working on finding out what really is going on on my own however I am NOT computer literate and I'm close just can't quite get there. I need h… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
How can I access the homepage I have Read more: http://www.justanswer
How can I access the homepage I have had for years? I am now sent to a brand new page with no photos or anything from my original page.… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
hey how can I create a loop like the pictures you see moving
hey how can I create a loop like the pictures you see moving continuously at the top of this website http://fhstowell.com/home.asp without using flash but HTML? Are these individual pictures looped to… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
The site's security certificate is signed using a weak
The site's security certificate is signed using a weak signature algorithm! You attempted to reach emailny.nydailynews.com, but the server presented a certificate signed using a weak signature algorit… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
I just purchased Office 2010 from MicrosoftStore.com. Im
I just purchased Office 2010 from MicrosoftStore.com. I'm unable to download the file with either option (download manager or browser). Download manager runs but after a minute or so, returns the mess… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
Roxio Creator 2010 Plus...Ive been using Roxio for over a
Roxio Creator 2010 Plus...I've been using Roxio for over a year and not haveing any problems at all until about a month ago. It used to take about 15 minutes to burn a DVD, but all of a sudden now tak… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have a dell E520 with a factory installed TEAC CA-200 card
I have a dell E520 with a factory installed TEAC CA-200 card reader. It won't recognize the new SDHC flash cards (4GB). Is there an updated driver I can download that will fix this? Windows "Update Dr… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I wrote a question on this site several hours ago about some
I wrote a question on this site several hours ago about some issues with Event Viewer and such. It was recommended to me to run a Chkdsk and Defrag once we fixed the issue. Well my Chkdsk has been run… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
last week my daughter friend brought her gateway desktop to
last week my daughter friend brought her gateway desktop to me to try and fix it. she told me that she had been getting popups informing her that her computer might be at risk or spyware alerts. The i… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
big gaps like four hours in the e-mail times when during the
big gaps like four hours in the e-mail times when during the morning i get mail every twenty minutes then like about noon there is no more mail until midnite… read more
Paul E
Paul E
Computer Engineer
Bachelor's Degree
240 satisfied customers
I tried this site yesterday. I have signed in, put down a
I tried this site yesterday. I have signed in, put down a deposit and was chatting with and "expert". He asked me for more information which I supplied. After waiting 1/2 hour or so, he said he had to… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a secure bank site that I can no longer access, IE just
I have a secure bank site that I can no longer access, IE just says it's connecting and the page never opens, it just hangs and does not open. It only does this on my one home desktop, Vista Home prem… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
every time i run win updates they fail i get errors 80246005,
every time i run win updates they fail i get errors 80246005, 80200010,(NNN) NNN-NNNN and 80072f78. ow can i fix it? also internet explorer cannot display web pages. thank you… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor\u0027s Degree
532 satisfied customers
In SQL, I need to write 2-3 paragraphs about distributed ...
In SQL, I need to write 2-3 paragraphs about distributed and local transations and how they differ. Also I have to discuss in the same 2-3 paragraphs what I feel are the most important points to consi… read more
Shane
Shane
Electrician
Bible/Health College
26 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x