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I bought Microsoft protection but I think I have a virus or…

Customer Question
I bought Microsoft protection...

I bought Microsoft protection but I think I have a virus or something

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Hp notebook windows 10

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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9/12/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 11 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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