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I have somehow messed up my Google password on my laptop, A…

Customer Question
I have somehow messed...

I have somehow messed up my Google password ***** my laptop

Technician's Assistant: When did you last reset your username and password?

A few month ago. Today I did something wrong and mess up my system

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not really. I had trouble in the past which I got fixed. I think that i somehow entered in my password ***** now things are messed up

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/11/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,414
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

As I understand you need to recover your Google password?

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Have you tried yet going thru Google's own recovery procedure? what was outcome?

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Customer reply replied 11 months ago
I don't understand what is happening here.
Tech Support Specialist: Byron, Computer Support Specialist replied 11 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,400
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** remotely connect to your computer and further troubleshoot the issue?

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