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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have somehow messed up my Google password on my laptop, A

Customer Question

I have somehow messed up my Google password ***** my laptop
JA: When did you last reset your username and password?
Customer: A few month ago. Today I did something wrong and mess up my system
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Not really. I had trouble in the past which I got fixed. I think that i somehow entered in my password ***** now things are messed up
Submitted: 1 month ago.
Category: Computer
Expert:  UranIT replied 1 month ago.

Hello and thanks for using I am Serge and I will try my best to answer your question

As I understand you need to recover your Google password?

Customer: replied 1 month ago.
Expert:  UranIT replied 1 month ago.

Have you tried yet going thru Google's own recovery procedure? what was outcome?

Customer: replied 1 month ago.
I don't understand what is happening here.
Expert:  Byron replied 1 month ago.

Hi. My name is***** remotely connect to your computer and further troubleshoot the issue?