How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

How can I change my wifi password if I don't know my old

Customer Question

how can I change my wifi password ***** I don't know my old one
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: no my phone will connect but nothing else
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Byron replied 1 month ago.

Hi there and welcome. Do you have a Windows computer connected to your router

with a network cable (ethernet) that can be used to recover your password?