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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My XV-21 will not charge at the base. The light is dim and

Customer Question

My XV-21 will not charge at the base. The light is dim and the menu does not respond. This usually happens when the unit does not make it back to the base. It stops a few inches short. I replaced the batteries twice.
JA: What kind of computer do you have?
Customer: I am typing on a MacBook Air
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No, just this issue
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris